Shipping policy
Germany
We ship freight free with DHL within Germany for purchases over €50. For a small additional charge we also ship by express with UPS. You will be given the option during the checkout process before purchasing.
European Union
We ship with DHL or UPS within Europe. Freight costs are calculated at checkout depending on your location. You can also choose DHL or UPS at checkout.
We charge local VAT on the purchase price. As we are a German shop, we display our prices with our local VAT of 19%. In some European countries VAT is slightly higher and this is added to the price.
UK / Switzerland and rest of the world
We ship worldwide with DHL or UPS.
Freight costs are calculated at checkout depending on your location. You can also choose DHL or UPS at checkout.
If your delivery address is outside the European Union, you are entitled to purchase tax-free. The price will then be displayed without taxes.
Customs & Import Duties
International orders shipped outside the European Union are tax-free, but may be subject to customs and VAT in your country.
Due to new regulations, US citizens do not pay customs fees if the purchase price does not exceed 800USD. For other countries, please contact your local customs authority.
We are not responsible for additional fees and/or brokerage fees or delays in shipping caused by your local customs authorities. Any freight and customs fees incurred when a shipment cannot be delivered because you refuse it will be charged to you and deducted from your purchase price upon return.